Personal identification information

1. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

1. We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

1. Our Site may use "cookies" to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

https://www.useuju.com/ may collect and use Users personal information for the following purposes:

1. To run and operate our Site
   We may need your information display content on the Site correctly.
2. To improve customer service
   Information you provide helps us respond to your customer service requests and support needs more efficiently.
3. To personalize user experience
   We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
4. To send periodic emails
   We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information

1. We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Electronic newsletters

1. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

1. We use third-party service providers to help us operate our business and the Site. These include:
1. Daily for video calls, which is hosted by them.
2. Self-hosted Metabase for internal data analytics.
3. Self-hosted Umami for web analytics.
4. PostHog for analytics and heat mapping.
5. ChatGPT for insights, using anonymized merchant data.
6. All information collected is stored on our servers.

Advertising

1. We do not serve third-party advertisements on our Site and do not use external ad networks.

Changes to this privacy policy

1. UJU has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we protect collected personal information. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Your acceptance of these terms

1. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

1. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.